GSA’s Bold Move Toward Automation Amid Major Workforce Reductions The General Services Administration (GSA) is embarking on ...

Let’s face it: working on the administrative side of IT can involve a lot of tedious, repetitive tasks. Manually configuring user accounts, troubleshooting the same issues over and over, generating ...

GSA is nearly halfway to its goal, and began this work internally. But its deputy administrator said the project could expand ...

AI agent tools promise to automate a huge range of digital processes now carried out by office workers. But sorting the long-term potential from the near-term reality can be a challenge for businesses ...